Frequently Asked Questions
Everything you need to know about your best night's sleep.
Does Flo Mattress offer a trial period?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your sleep experience, we will provide a full refund.
What is the shipping cost and delivery timeline?
We offer free shipping on all mattress orders. Typically, your mattress will arrive within 5-7 business days depending on your location.
How is the mattress packaged for delivery?
Our mattresses are compressed and vacuum-sealed into a compact box, making it easy to move through hallways and up stairs.
Do I need a specific type of bed frame?
Flo Mattresses are designed to work on any firm, flat surface, including platform beds, slatted frames, or even the floor.
Does the mattress come with a warranty?
Every Flo Mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural issues.
How do I clean my mattress?
Our mattresses feature a removable and machine-washable cover. For the foam itself, we recommend spot cleaning with a mild detergent and cold water.